Terms & Conditions
Effective Date: July 31, 2026
Welcome to the website of Daniel’s Plumbing & Son (“Daniel’s Plumbing,” “we,” “our,” or “us”).
These Terms & Conditions govern your access to and use of our website. By visiting this website, submitting an online form, requesting plumbing service, scheduling an appointment, or communicating with us through the website, you agree to these Terms & Conditions.
Please read these terms carefully. If you do not agree with them, please do not use this website.
Website Use
This website provides general information about Daniel’s Plumbing & Son, our plumbing services, service areas, business locations, and ways to contact or request service from our team.
You may use this website only for lawful purposes.
You agree that you will not:
Submit false, misleading, or fraudulent information
Attempt to gain unauthorized access to the website or its systems
Interfere with the operation, security, or availability of the website
Introduce viruses, malicious code, or other harmful technology
Use automated tools to copy, scrape, or collect website content without permission
Use the website to harass, threaten, impersonate, or harm another person
Use the website in violation of any applicable law or regulation
We may restrict or block access to the website when we reasonably believe a user has violated these terms or created a security risk.
Plumbing Services
Daniel’s Plumbing & Son provides plumbing, drain, sewer, water heater, leak detection, fixture installation, gas line, emergency plumbing, and related services.
The services available in a particular area may vary based on:
The customer’s location
The type and condition of the plumbing system
Technician availability
Equipment and material availability
Licensing or permit requirements
Property access
Safety conditions
The scope of the requested work
Information on this website is provided for general informational purposes. It is not a diagnosis, inspection report, final estimate, or guarantee that a specific service will correct a particular plumbing problem.
A plumbing issue may require an on-site inspection before we can determine its cause, recommended solution, price, or expected completion time.
Website Terms and Service Agreements
These Terms & Conditions apply primarily to your use of our website.
Plumbing work performed by Daniel’s Plumbing & Son may also be governed by a separate written estimate, work order, invoice, service agreement, warranty, financing agreement, or other document.
When a signed or accepted service document conflicts with these website terms, the service document will control with respect to the plumbing work described in that document.
Nothing on this website changes or replaces the specific terms of an estimate, work order, invoice, or written warranty issued to a customer.
Online Booking and Service Requests
Submitting an online form, requesting an appointment, or selecting an available booking time does not guarantee that an appointment has been confirmed.
An appointment is confirmed only after Daniel’s Plumbing & Son:
Contacts you to confirm it
Sends a confirmation message
Provides a confirmed date or arrival window
Otherwise expressly accepts the appointment
Requested dates and times are subject to technician availability, travel conditions, existing appointments, emergencies, and other operational factors.
We may contact you to request more information, offer a different appointment time, or explain that a requested service is unavailable.
Emergency Service Requests
Online forms, emails, social-media messages, and booking tools may not be monitored at all times.
For an urgent plumbing issue, please call the nearest Daniel’s Plumbing & Son location directly:
Long Beach: (562) 577-5249
San Diego: (619) 820-1241
If you smell gas, suspect a gas leak, see fire or smoke, experience flooding that threatens personal safety, or face another immediate danger, leave the affected area when safe and contact the appropriate utility provider or emergency service.
Website content is not a substitute for emergency assistance.
Estimates and Pricing
Prices, price ranges, coupons, discounts, and estimates shown on this website are general unless expressly identified as a final written price.
Final pricing may depend on factors such as:
The results of an on-site inspection
The cause and extent of the plumbing problem
Required labour
Required materials, fixtures, or equipment
Property and work-area accessibility
Plumbing-system condition
Permit and code requirements
After-hours or emergency service
Additional problems discovered during the work
Changes requested by the customer
A website price or verbal price range should not be treated as a final quote unless Daniel’s Plumbing & Son confirms it in writing.
We will communicate material changes to an approved scope of work or price when required before performing additional work.
Diagnostic, Dispatch, and Service Fees
Certain appointments may involve a diagnostic fee, dispatch fee, inspection fee, minimum service charge, cancellation fee, or other charge.
When applicable, these fees may be disclosed:
During appointment scheduling
In an appointment confirmation
In a written estimate
Before work begins
On a work order or invoice
A fee for diagnosis, dispatch, inspection, or travel may be due even when the customer decides not to approve the recommended repair, unless otherwise stated in writing.
Payments
When payment is accepted through our website or a third-party payment processor, you agree to provide current, complete, and accurate payment information.
You authorize Daniel’s Plumbing & Son and its payment service providers to charge the amount you approve, including any applicable taxes or agreed fees.
Depending on the work, we may require:
Payment after service is completed
A deposit before work begins
Progress payments
Payment for ordered materials
Payment at the time of scheduling
Another payment arrangement stated in writing
Payment terms for specific plumbing work will be stated in the applicable estimate, work order, invoice, or service agreement.
You are responsible for charges caused by declined payments, reversed payments, chargebacks, or returned cheques to the extent permitted by law and stated in the applicable service documents.
Financing
Financing may be offered through an independent third-party financing company.
Financing approval, interest rates, payment schedules, credit decisions, fees, and account terms are determined by the financing provider, not Daniel’s Plumbing & Son.
Daniel’s Plumbing & Son does not guarantee that a customer will qualify for financing.
Any financing arrangement is subject to the separate terms and privacy practices of the financing provider.
Coupons, Offers, and Promotions
Coupons, discounts, and promotional offers may be subject to:
Expiration dates
Service-area limitations
Minimum purchase requirements
Equipment or service restrictions
New-customer restrictions
Availability
Other terms stated with the offer
Offers have no cash value and may not be combined unless expressly stated.
A coupon or promotion must generally be presented before the estimate is approved or work begins.
We may change, suspend, or discontinue an offer at any time, subject to applicable law. An offer already accepted as part of a signed service agreement will be handled according to that agreement.
Cancellations and Rescheduling
Please contact us as soon as possible if you need to cancel or reschedule an appointment.
A cancellation or missed-appointment fee may apply when:
A fee was disclosed during scheduling
The customer cancels without the required notice
No authorized adult is available at the property
The technician cannot safely or reasonably access the property or work area
Special materials or equipment were ordered for the appointment
Any applicable cancellation terms will be communicated during scheduling or included in the relevant service documents.
Daniel’s Plumbing & Son may cancel or reschedule an appointment because of emergencies, technician availability, severe weather, unsafe conditions, equipment issues, travel delays, or other circumstances outside our reasonable control.
Customer Responsibilities
When requesting or receiving service, you agree to provide accurate information about:
Your name and contact details
The service address
The plumbing issue
Known hazards or unsafe conditions
Previous repairs or relevant system history
Property access
Ownership or authorization to approve work
You are responsible for making sure that an adult who is authorized to approve work and payment is available during the appointment.
You must provide safe and reasonable access to areas that may be needed for inspection or service, including:
Plumbing fixtures
Water heaters
Shutoff valves
Cleanouts
Sewer access points
Crawl spaces
Attics
Garages
Utility areas
Electrical panels
Exterior work areas
You are responsible for securing pets, moving fragile or valuable items, and informing our team of known hazards before work begins.
We may decline, pause, or stop work when conditions are unsafe, access is inadequate, required authorization is unavailable, or the requested work would violate applicable law or code requirements.
Property Access and Authorization
By requesting service at a property, you represent that you are:
The property owner
A tenant with proper authorization
A property manager
An authorized representative
Otherwise legally permitted to request and approve the work
You are responsible for obtaining any required approval from the property owner, landlord, homeowners’ association, property manager, or other authorized party.
Daniel’s Plumbing & Son may request proof of authorization before beginning work.
Permits, Inspections, and Code Requirements
Certain plumbing projects may require permits, inspections, testing, or work that meets current building and safety codes.
Permit responsibility and associated fees will be handled according to the applicable estimate, work order, or service agreement.
Code requirements may affect the recommended scope, cost, equipment, materials, or completion schedule.
Unless expressly stated in writing, a website description or estimate does not guarantee that existing plumbing outside the approved scope of work complies with current codes.
Work Conditions and Hidden Problems
Plumbing systems may contain conditions that cannot be identified until access is created, equipment is removed, lines are opened, or work begins.
Examples may include:
Corrosion
Concealed leaks
Damaged piping
Improper prior repairs
Blocked or collapsed lines
Water damage
Mould or microbial growth
Asbestos or hazardous materials
Structural damage
Code violations
Inaccessible connections
Defective fixtures or equipment
When an unexpected condition changes the recommended work, cost, or schedule, we may pause the work and provide additional information or a revised estimate.
Additional work will require customer approval when required by law or the applicable service agreement.
Service Results and Warranties
Daniel’s Plumbing & Son works to provide professional plumbing service and quality workmanship.
However, website content does not guarantee:
A specific repair result
Permanent correction of every plumbing issue
That a blockage or leak will not return
The condition of plumbing outside the inspected or repaired area
The availability of specific parts or equipment
A specific completion time
A particular level of system performance
Plumbing systems can be affected by age, corrosion, misuse, tree roots, soil movement, water quality, pressure, improper installation, hidden damage, and other conditions outside our control.
Any warranty that applies to plumbing work will be stated in the relevant written estimate, invoice, service agreement, or warranty document.
Manufacturer warranties are provided by the applicable manufacturer and are subject to the manufacturer’s terms, exclusions, registration requirements, and claim procedures.
Nothing in these Terms & Conditions excludes or limits a warranty, remedy, or consumer right that cannot lawfully be excluded.
Photographs and Documentation
We may take photographs, videos, measurements, or other records of plumbing systems and work areas for legitimate business purposes, including:
Diagnosing a problem
Preparing an estimate
Documenting property conditions
Recording completed work
Supporting warranty or insurance matters
Training and quality control
Maintaining service records
We will handle this information according to our Privacy Policy.
We will not intentionally use identifiable photographs of a customer or the interior of a private residence for public marketing without appropriate permission.
Website Content
All website text, photographs, graphics, logos, videos, layouts, service descriptions, and other content are owned by or licensed to Daniel’s Plumbing & Son unless otherwise stated.
The website content is protected by applicable intellectual-property laws.
You may view and print a reasonable amount of website content for your personal, non-commercial use.
Without prior written permission, you may not:
Copy or republish substantial portions of the website
Modify or create derivative works from website content
Sell, license, or commercially exploit website content
Remove copyright, trademark, or ownership notices
Use our name, logo, photographs, or branding to imply endorsement
Use automated systems to collect or reproduce website content
Reviews and User-Submitted Content
When you submit a review, testimonial, photograph, comment, or other content directly to Daniel’s Plumbing & Son, you represent that:
The content is accurate to the best of your knowledge
You have the right to submit it
It does not violate another person’s privacy or intellectual-property rights
It is not unlawful, threatening, defamatory, fraudulent, or misleading
We may request permission before using customer-submitted content in marketing.
Content posted directly to an independent review platform is also governed by that platform’s terms and policies.
Third-Party Tools and Links
Our website may use or link to third-party platforms and services, including:
Website-hosting platforms
Booking tools
Payment processors
Financing providers
Google Maps
Review platforms
Social-media websites
Analytics providers
Advertising platforms
Communication services
Third-party websites and services are operated independently. We do not control their availability, content, policies, security, or data practices.
Your use of a third-party service is subject to that provider’s terms and privacy policy.
A link to a third-party website does not necessarily mean that Daniel’s Plumbing & Son endorses or guarantees that third party.
Phone, Text, and Email Communications
By providing your contact information, you agree that Daniel’s Plumbing & Son may contact you by telephone, email, or text message regarding:
A service request
Appointment scheduling
Appointment confirmations or reminders
Estimates
Service updates
Billing or payment matters
Customer support
Related business communications
Message and data rates may apply. Message frequency may vary.
Consent to receive marketing text messages is not a condition of purchasing plumbing services.
You may stop receiving marketing text messages by replying STOP. You may request assistance by replying HELP or contacting us directly.
You may unsubscribe from marketing emails by using the unsubscribe instructions in the message.
We may continue to send necessary non-marketing communications about active appointments, requested services, payments, safety issues, or ongoing customer matters.
Telephone calls may be monitored or recorded for customer service, documentation, training, or quality-control purposes where permitted by law.
Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.
Please review the Privacy Policy published on this website.
California residents may have additional rights regarding their personal information. Details about those rights and how to submit a request are provided in our Privacy Policy.
Website Availability and Accuracy
We make reasonable efforts to keep our website available and its information accurate.
However, we do not guarantee that:
The website will always be available
Every page will be free of errors
All information will always be current
Online forms or messages will always be delivered
The website will be free from security threats
A listed service will be available in every service area
A stated arrival time or response time will always be met
We may modify, suspend, or discontinue part or all of the website at any time.
Website Disclaimer
The website and its content are provided on an “as is” and “as available” basis.
To the fullest extent permitted by law, Daniel’s Plumbing & Son disclaims warranties relating solely to the operation of the website, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
This website disclaimer does not replace or limit any express written warranty applicable to plumbing work, and it does not limit rights that cannot legally be waived.
Limitation of Liability
To the fullest extent permitted by law, Daniel’s Plumbing & Son and its owners, employees, contractors, and representatives will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising solely from:
Your use of or inability to use the website
Reliance on general website content
Website interruptions or technical problems
Third-party links or tools
Online scheduling errors
Delayed or undelivered electronic communications
Unauthorized access caused by circumstances outside our reasonable control
This limitation applies only to the extent allowed by applicable law.
Nothing in these Terms & Conditions limits liability or consumer rights that cannot legally be limited, including rights arising under applicable consumer-protection laws.
Liability relating to plumbing work will be governed by the applicable service agreement, written warranty, and law.
Indemnification
To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless Daniel’s Plumbing & Son and its owners, employees, contractors, and representatives from claims, damages, liabilities, losses, and reasonable costs arising from:
Your unlawful misuse of the website
Your material violation of these Terms & Conditions
Information or content you submit that infringes another person’s rights
Fraudulent or unauthorized service requests submitted by you
This section does not require you to indemnify Daniel’s Plumbing & Son for its own unlawful conduct, negligence, or other liability that cannot legally be transferred to you.
No Waiver
If we do not enforce a provision of these Terms & Conditions immediately, that does not mean we waive our right to enforce it later.
A waiver is effective only when it is made in writing by an authorized representative of Daniel’s Plumbing & Son.
Severability
If a court finds that part of these Terms & Conditions is unlawful, invalid, or unenforceable, that provision will be enforced to the greatest extent permitted by law.
The remaining provisions will continue in effect.
Entire Agreement for Website Use
These Terms & Conditions and our Privacy Policy form the agreement between you and Daniel’s Plumbing & Son regarding your use of this website.
They do not replace a written estimate, work order, invoice, warranty, financing agreement, or service agreement governing plumbing work.
Changes to These Terms
We may update these Terms & Conditions from time to time.
Changes will be posted on this page with a revised effective date.
The updated terms apply to website activity occurring after they are posted. Changes to these website terms will not retroactively modify an existing signed service agreement unless the parties agree in writing or applicable law permits the change.
Governing Law
These Terms & Conditions are governed by the laws of the State of California, without regard to conflict-of-law principles.
Any dispute relating solely to the use of this website will be handled in a court with proper jurisdiction in California, unless applicable law or a separate written agreement requires otherwise.
Nothing in this section prevents a consumer from exercising a right or remedy available under applicable law.
Contact Daniel’s Plumbing & Son
For questions about these Terms & Conditions, contact us through our website or at one of our business locations.
Long Beach Location
Daniel’s Plumbing & Son
1370 Redondo Avenue
Long Beach, CA 90804
Phone: (562) 577-5249
San Diego Location
Daniel’s Plumbing & Son
9235 Trade Place, Suite D
San Diego, CA 92126
Phone: (619) 820-1241
Email: [INSERT BUSINESS OR LEGAL EMAIL]
Website: https://danielsplumbingcompany.com/